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Interaction design

Lead interaction designer

Grade
G6 (Lead)
Download
Word document

You will

  • set direction and assure the quality of design delivery across teams
  • lead the design of multiple or highly complex services, ensuring user needs are met effectively
  • collaborate with service managers, programme directors, and other leaders to develop and implement design concepts that align with organisational goals
  • advocate for user-centred design, influencing senior stakeholders and promoting design practices across organisational boundaries
  • mentor and coach designers to improve team capability and foster a culture of continuous learning and collaboration

Skills you need

It is essential that you can demonstrate the following experience in your application and at the interview:

  • strong ability to gain support for design decisions and strategy from senior leaders and stakeholders
  • expertise in designing and delivering inclusive, accessible, and sustainable services that meet diverse user needs
  • proven capability in aligning design work with organisational goals and adapting to risks, opportunities, and constraints
  • excellent communication skills to explain complex design concepts and build consensus across diverse audiences
  • ability to lead design sessions, effectively engaging with senior leaders, stakeholders, and other UCD professions to shape outcomes
  • expert in using patterns and components to create consistency across services

It is desirable if you can demonstrate the following:

  • experience setting a vision for and leading design across multiple teams
  • strong analytical and strategic thinking skills to influence organisational priorities and processes

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